HEAT RESERVE FAQs
What is HEAT Reserve?
HEAT Reserve is an exclusive HEAT reward given to the most loyal members of the HEAT community for a chance to secure your mystery box before the official drop.
If HEAT Reserve is offered, you'll receive a notification to secure your box in a 2-hour window. When the window closes, you will no longer be able to secure a box until the official drop.
Will I pay for the box with HEAT Reserve?
Yes. To secure your box, full payment will be taken on your order.
When will HEAT Reserve orders be shipped?
RESERVED BOXES WILL BE DISPATCHED WITHIN 10-14 WORKING DAYS.
How long is HEAT Reserve available?
HEAT Reserve will be open for 2 hours. Once reservations close, there will be a limited amount of boxes available to purchase on drop day.
Who can get HEAT Reserve access?
HEAT Reserve is given to the most loyal members of the HEAT community. Once you hit a particular spend in a 12-month period, our VIP team will contact you with access to HEAT Reserve. Please note, your purchases will only count towards your total if you checkout using your registered HEAT account rather than a guest account.